Privacy Policy
Last updated: January 2, 2025
This Privacy Policy explains how EasyWipe (“EasyWipe,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or interact with our website, use our services, or make a purchase on easy-wipe.com (the “Site”), and when you otherwise communicate with us about the Site (together, the “Services”). “You” means any user of the Services, including customers and Site visitors.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. If we make changes, we will post the updated policy on the Site, update the “Last updated” date, and take any additional steps required by applicable law.
How We Collect and Use Personal Information
To provide the Services, we collect personal information about you from different sources as described below. The information we collect and how we use it depends on how you interact with us. In addition to the specific uses described here, we may use information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms, and protect the Services, our rights, and the rights of others.
Information You Provide Directly
Information you provide via the Services may include:
- Contact information (name, address, phone number, email).
- Order information (name, billing/shipping address, payment confirmation, email, phone).
- Account information (username, password, security details).
- Customer support information (content of communications you send us).
Some features require you to provide certain information. If you do not provide it, those features may not be available.
Information We Collect Automatically
We automatically collect certain information about your interactions with the Services (“Usage Data”), using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device and browser information, network details, IP address, and information about how you browse and interact with the Site and your account.
Information We Obtain from Third Parties
We may receive information about you from third parties, such as:
- Service providers that support our Site and Services (e.g., ecommerce platforms, hosting, fulfillment, customer support).
- Payment processors, who collect payment details (e.g., card data, billing address) to process your payment and fulfill your order.
- Advertising and analytics partners, who may collect information when you visit our Site, open or click our emails, interact with our ads, or use the Services.
We treat third-party information in accordance with this Privacy Policy. See Third-Party Websites & Links below for more.
How We Use Personal Information
- Providing products and Services. To process payments, fulfill orders, send account and transaction updates (including purchases, returns, and exchanges), create and manage accounts, arrange shipping, and support account features and functionality.
- Marketing & advertising. To send marketing communications by email, SMS, or mail and to show you ads for our products or Services, including tailoring content and ads on our Site and elsewhere.
- Security & fraud prevention. To detect, investigate, and respond to fraud, illegal activity, or misuse of the Services. If you create an account, you are responsible for safeguarding your login credentials. If you believe your account has been compromised, contact us immediately.
- Customer support & Service improvement. To respond to your inquiries, provide support, and operate, maintain, and improve the Services.
Cookies
Like many websites, we use Cookies to operate and improve the Services (including remembering your preferences), to perform analytics, and to better understand user interactions. We may also allow third parties to use Cookies on our Site to tailor content, products, and advertising on our Site and on other websites.
Most browsers accept Cookies by default. You can usually set your browser to remove or reject Cookies. If you block Cookies, some features of the Services may not work properly. Blocking Cookies may not fully prevent how we share information with third parties (e.g., advertising partners).
How We Share Personal Information
We may share personal information in the following circumstances:
- With service providers that perform services on our behalf (e.g., IT, payment processing, analytics, customer support, fulfillment, shipping).
- With business and marketing partners to provide Services and advertising. Those partners use information in accordance with their own privacy notices.
- With your consent or at your direction, such as when you use social media widgets or integrations.
- Within our corporate family (affiliates), in our legitimate business interests.
- For legal, safety, and business reasons, including in connection with corporate transactions (e.g., merger, acquisition, bankruptcy), to comply with law or legal process, to enforce our terms, and to protect the Services, our rights, and the rights of others.
Categories We May Share
- Identifiers (contact and certain order/account info)
- Commercial information (orders, shopping history, support interactions)
- Internet/Network activity (Usage Data)
- Geolocation data (approximate location derived from IP or similar)
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Third-Party Websites & Links
Our Site may link to websites or platforms operated by third parties. Please review their privacy and security policies. We are not responsible for the privacy or security practices of such sites, or for the accuracy or reliability of information found there. Information you share in public or semi-public areas (including social networks) may be visible to others.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us using the details below so we can delete it. We are not aware of “selling” or “sharing” personal information of individuals under 16 as defined by applicable laws.
Security & Retention
No security measures are perfect. We cannot guarantee “perfect security,” and information you transmit to us may not be secure in transit. Please avoid sending sensitive information via insecure channels.
We retain personal information for as long as necessary to operate the Services, maintain your account, fulfill legal obligations, resolve disputes, and enforce our agreements and policies.
Your Privacy Choices & Rights (U.S.)
Depending on where you live, you may have certain rights under U.S. state privacy laws (e.g., CA, CO, CT, UT, VA), which may include:
- Right to know/access the personal information we maintain about you.
- Right to delete personal information we collected from you.
- Right to correct inaccurate personal information.
- Right to portability (a copy of certain information).
- Right to opt out of certain data uses (e.g., “sale,” “sharing,” or targeted advertising, as defined by applicable law).
- Right to limit the use/disclosure of certain sensitive data (where applicable).
- Right to appeal our decision if we deny your request.
You can exercise these rights where indicated on our Site or by contacting us using the details below. We may need to verify your identity (e.g., by asking for your email address or account details) before responding. You may designate an authorized agent to submit requests on your behalf, subject to verification requirements. We will not discriminate against you for exercising your rights. You can also manage marketing email preferences at any time by using the unsubscribe link in our emails (we may still send non-promotional messages such as order updates).
If your browser or extension sends a recognized opt-out signal (e.g., Global Privacy Control), we will treat it as a request to opt out of certain data sharing for the browser/device you use, to the extent required by applicable law.
International Users
We may transfer, store, and process personal information outside your state or country, including in the United States, where our service providers and partners may be located. Those locations may have data-protection laws different from those in your jurisdiction.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
support@easy-wipe.com.
Unless we state otherwise, EasyWipe is the controller of your personal information for purposes of this Privacy Policy.